Job Opportunities

At NEWW Packaging and Display, we offer competitive starting salaries, excellent benefits, and a 401k plan. We are an equal opportunity employer.

Shipping Assistant

The shipping assistant is responsible for all employees assigned to the shipping department including checker/loaders, truck drivers, yard men. Also responsible for efficient use of trailer space and on time deliveries.  Also responsible for warehouse and inventory management and maintaining SmarTrak (NEWW’s barcoding software).

ESSENTIAL JOB FUNCTIONS:

  • Maintain safety requirements in all aspects
  • Maintain quality requirements in all aspects
  • Actively work with warehouse personnel
  • Responsible for leading cycle counts
  • Run aging reports to determine customer who follow warehouse terms
  • Make recommendations for improvements to equipment or procedures to enhance safety, quality and productivity
  • Trouble shoot shipping problems
  • Maximize truck utilization
  • Maintain the equipment thru either efficient use of personnel or assign to truck mechanic
  • Monitor the employee diary card  input in HRMS system for accuracy on a daily basis
  • Become knowledgeable about the labor agreement and use it to manage employees
  • Communicate with payroll on attendance and vacations
  • Supervise all personnel related to area of responsibility and have back ups trained for every position and work with other supervisors to cross train in other areas
  • Housekeeping on all parts of the equipment and related areas with dust control being a safety essential
  • Interface with other supervisors and managers and Quality Control on a professional level
  • Monitor accuracy of contract driver reporting
  • Maintain DOT compliance with the help of the Human Resources Mgr.
  • Learn the Shipping Manager’s position and fill in on vacations
  • Any other assignments by Production Manager

SUPERVISORY RESPONSIBILITIES
Supervise all crew members and related personnel

EDUCATION AND/OR EXPERIENCE

  • 5 years of  experience
  • Demonstrated superior communication skills

LANGUAGE SKILLS

  • Ability to read, analyze and interpret factory layouts.
  • Ability to write letters, memos, work instructions, procedures and purchase orders

MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference,  Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

TECHNICAL SKILLS

  • Good knowledge of directions and map reading
  • Working knowledge of corrugated converting
  • Quality standards
  • Basic computer knowledge including Email, Word, Excel, Internet and the Harry Rhodes Management Information System

CERTIFICATES, LICENSES, REGISTRATIONS
Must maintain a valid drivers license and good driving record 

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of the job.

Regularly required to:

  • Talk, hear, sit and stand, lift up to 35 lbs. and climb stairs
  • Specific vision abilities of this job include close vision, color vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

LEADERSHIP ATTRIBUTES

  • The individual must possess the following:
  • Superior time management skills
  • Superior multi tasking skills
  • Excellent crisis manager
  • Excellent employee relations skills including active listener, good with feedback both positive and negative, conflict resolution techniques.
  • Professional appearance.

PERFORMANCE MEASUREMENTS

  • Operating standards in areas of quality, cost, safety, customer satisfaction and trailer use
  • Personal growth
  • Employee relations

JOB TYPE
Full-time

SCHEDULE
Monday to Friday

WORK REMOTELY
No

SALARY
$42,000.00 - $55,000.00 per year

Apply for this position

Production Supervisors

ESSENTIAL JOB FUNCTIONS

  • Make sure the work centers have required paperwork
  • Answer all calls to same machines for new items, 1st line quality checks, questions.
  • Create daily shift report
  • Use and understand the labor contract to ensure discipline
  • Maintain inventory levels
  • Housekeeping (5S) keep the floor clean and organized
  • Maintain safety requirements in all aspects
  • Maintain quality requirements in all aspects
  • Make recommendations for improvements to equipment or procedures to enhance safety, quality and productivity
  • Trouble shoot production problems
  • Track, understand and reduce all causes of downtime
  • Maintain the equipment thru either efficient use of personnel or assign to maintenance department
  • Monitor the production data and employee diary card input in HRMS system for accuracy on a daily basis
  • Communicate with payroll and production manager on attendance and vacations
  • Supervise all personnel related to area of responsibility and have backups trained for every position and work with other supervisors to cross train in other areas
  • Interface with other supervisors and managers and Quality Control on a professional level
  • Achieve and maintain acceptable performance of set up times and run speeds while maintaining quality
  • Any other duties as assigned by the Production Manager
  • Maintain training records
  • Be involved in the safety effort

SUPERVISORY RESPONSIBILITIES
Supervise all crew members and related personnel

EDUCATION AND/OR EXPERIENCE

  • 5 years of experience or College degree
  • Demonstrated superior communication skills

LANGUAGE SKILLS

  • Ability to read, analyze and interpret factory layouts.
  • Ability to write letters, memos, work instructions, procedures and purchase orders

MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

TECHNICAL SKILLS
Must have or develop a working knowledge of the following:

  • All aspects of corrugated converting
  • Quality standards
  • Basic computer knowledge including Email, Word, Excel, Internet and the Harry Rohdes Management Information System

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of the job.

Regularly required to:

  • Talk, hear, sit and stand, lift up to 35 lbs. and climb stairs
  • Specific vision abilities of this job include close vision, color vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

LEADERSHIP ATTRIBUTES
The individual must possess the following:

  • Superior time management skills
  • Superior multi-tasking skills
  • Excellent crisis manager
  • Excellent employee relations skills including active listener, good with feedback both positive and negative, conflict resolution techniques.
  • Professional appearance.

PERFORMANCE MEASUREMENTS

  • Growth in understanding of corrugated converting, board types and characteristics, diecutting principles, label paper characteristics
  • Growth in ability to supervise and manage conflict

JOB TYPE
Full-time

SCHEDULE
Monday to Friday

SHIFT AVAILABILITY
Night Shift (Preferred)
Overnight Shift (Preferred)

WORK REMOTELY
No

SALARY
From $50,000.00 per year

Apply for this position

Customer Account Specialist

At NEWW, we pride ourselves as being customer-focused. We are currently looking for a Customer Account Specialist to join our amazing team.

ESSENTIAL JOB FUNCTIONS

  • Key point of contact for customers and internal departments
  • Respond promptly to customer inquiries and communicate directly with customers and outside sales representatives either by telephone, electronically or face to face
  • Develop a working relationship with clients.
  • Coordinate and resolve customer complaints by directing requests and unresolved issues to the designated resource.
  • Coordinate with all departments to ensure all customer requests are responded to in a timely manner. This also applies to internal requests.
  • Provide customers with updates on shipments, delays, etc.
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Continually train on and understand the principles of flexographic printing, corrugated packaging and food safety.
  • Process critical customer activities including order entry
  • Invoice and order issue resolution
  • Organize workflow to meet customer time frames
  • Accurate data entry in HRMS system
  • Process design requests
  • Request pricing from vendors
  • Receive and process customer purchase orders
  • Prepare and distribute customer activity reports (ie, inventory, sales reports, updated pricing) as needed and/or requested
  • Perform other similar duties as required or as requested by supervisor.
  • Support all sales persons assigned
  • Analyze job specifications and work with the prepress department for accurate machine routing information for quotations
  • Develop and prepare quotes, forward for review and approval, send to customers.
  • Maintain and update estimating data base, including updating standard and variable costs.
  • Resolve questions, concerns, and issues regarding quotes with clients and/or sales representatives
  • Perform other similar duties as required by responsibility or necessity or as requested by supervisor.

KEY SKILLS / ABILITIES / BEHAVIORS

  • Excellent written and verbal communication skills
  • Excellent computer skills including Microsoft Office
  • Strong attention to detail and acute problem- solving skills
  • Excellent organization and prioritization skills
  • Ability to multi-task in a fast- paced environment
  • Work well as a team as well as individually

EDUCATION AND/OR EXPERIENCE

  • 5 Years of experience in a production/distribution customer service environment
  • High school diploma, general education degree or equivalent
  • Experience in printing industry and/or packaging a plus

JOB TYPE
Full-time

SCHEDULE
Monday to Friday

EDUCATION
High school or equivalent (Preferred)

EXPERIENCE
Customer Service: 1 year (Preferred)

WORK REMOTELY
No

SALARY
From $20.00 per hour

Apply for this position

General Laborer - 1st, 2nd, and 3rd Shift

General helpers are required to be flexible in their assignments. They will be required to assist in a variety of departments and positions to fill vacancies as needed.

ESSENTIAL JOB FUNCTIONS

  • Assist in feeding and stacking operations
  • Assist in fork lift operations
  • Assist in cleaning functions
  • Painting, sweeping, shoveling, weeding, etc.
  • Assignments as dictated by the Department Foreman

EDUCATION AND/OR EXPERIENCE
No educational requirements. Must have the ability to follow direction and take an assigned task to completion.

LANGUAGE SKILLS
Ability to communicate effectively with supervisors and employees of the company.

MATHEMATICAL SKILLS
A basic capability. Ability to add and subtract fractions. Ability to convert fractions to decimal equivalents. Ability to convert numbers to millimeters.

TECHNICAL SKILLS

  • Must be capable of reading a ruler.
  • Must be capable of entering computerized diaries and manual diary cards.

CERTIFICATES, LICENSES, REGISTRATIONS
Fork Truck license

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of the job.

REGULARLY REQUIRED TO:

  • Talk, hear, sit, climb, twist, reach and stand.
  • Specific vision abilities of this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Lift, pull, push and carry 25 to 50 lbs

JOB TYPE
Full-time

SCHEDULE
Monday to Friday

EDUCATION
High school or equivalent (Preferred)

EXPERIENCE
Manufacturing: 1 year (Preferred)

THIS JOB IS:

  • A job for which military experienced candidates are encouraged to apply
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

WORK REMOTELY
No

SALARY
From $18.40 per hour

Apply for this position

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance
01_Our Team

For general questions or inquiries, please contact:

Beth Svenson
Human Resources Manager
205 School Street, Suite 201
Gardner, MA 01440
bsvenson@newwpkg.com